Last Updated: 02-05-2024
At Othla, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.
Information We Collect
We may collect and store the following types of information:
- Personal Details: Your name, email, phone number, and address when you place an order or contact us.
- Order and Payment Data: Product details and payment method (we do not store your card or banking information).
- Technical Data: IP address, browser type, device details, and website interaction data.
- Voluntary Information: Feedback, reviews, and other information you choose to share.
How We Use Your Information
Your data helps us to:
- Fulfill and manage orders efficiently
- Provide customer support and respond to inquiries
- Send updates about your order and new offers (only if you opt-in)
- Improve our website and services
- Ensure a safe and secure shopping experience
Sharing of Information
We do not sell your personal information. We only share your data with:
- Trusted delivery and logistics partners
- Secure payment service providers
- Legal authorities if required by law
All shared data is used strictly for fulfilling your order or complying with legal obligations.
Cookies and Tracking
We use cookies to enhance your experience on our website. These cookies help us understand how visitors use our site, improve performance, and deliver relevant content. You can control cookie preferences through your browser settings.
Data Security
We follow industry-standard practices to protect your information. While no system is 100% secure, we take reasonable steps to safeguard your data from unauthorized access or misuse.
Your Choices and Rights
You have the right to:
- Access or update your personal information
- Request the deletion of your data
- Unsubscribe from promotional communications at any time
To exercise these rights, please contact us directly.
Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be reflected on this page with an updated date above. We encourage you to review this policy periodically.
Contact Information
If you have any questions or concerns about our Privacy Policy, feel free to reach out:
Othla
1638/14, South East Corner Shop
20th D Cross, 8th A Main, B-Block
Sahakara Nagar, MCECHS Layout
Bangalore – 560092
📧 Email: iamcraving@othla.me
📞 Phone: +91-97560-09292